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Grace Finance
Printing / Copier
Phone Desk / Calling & Messaging & Fax
Currently all of our campuses use Telzio for making Church phone calls and sending out text messages. This is a web app and a phone app.
Online Technology Safety
Company Portal (macOS)
Keeper Secuity - Password Vault
Onboarding steps, Tutorial videos
Sound
ProPresenter
Camera
How To
Airtame
Connect to Airtame Streaming your computer screen is the exact same on Windows, MacOS, and Linux: Open the Airtame app In the list, find your screen's name and press “START”, Or type its IP address To add sound, click on the 🔈 speaker icon to the left of ...
How to change your Windows Password
If you are using Windows: Press CTRL-ALT-DEL and select Change Password. Follow the onscreen instructions Password requirements: Must not contain the user's account name or parts of the user's full name that exceed two consecutive characters Must not b...
How to change your MAC Password
OSX: Choose System Preferences from the Apple menu, then click Users & Groups. Select your username from the list of users. Click the Change Password button, then follow the onscreen instructions. DO NOT wait until you are prompted at the login screen...
Checking Mac Hardware for Issues
If you think your computer is experiencing some type of hardware issue there is an easy way to check your Mac, thanks to Apple Diagnostics. The following steps will help you see if your computer is detecting something wrong with the hardware. Shut do...
Basics of Editing A Page
To edit a page: Login to wordpress by going to your campus site login page. example : neatlanta.gracechurches.org/wp-admin/ or barberton.gracechurches.org/wp-admin/ You will need to be part of the Webmaster Distribution List in order to receive the Authent...
Requesting IT Help Grace Church and Momentum Ministry Partners
Helpdesk Definitions Priorities Urgent – Outage preventing a ministry or business event from moving forward that day Medium – All non-urgent incidents and requests Requesting Assistance Decide if the Incident or Request is of Urgent Priority...
Laptop, Licensing, and Support Guidelines
Grace Church of Greater Akron Laptop, Licensing, and Support Guidelines The goal of these guidelines is to balance required functionality with cost. These are the defaults for each position type. The IT team will set new employees up per these guidelines ...
Divi Overlays
Sometimes having a pop up could be beneficial when you don't want to send someone away from the website. That's where an overlay can come in. you can essentially have a whole page or a small box show up. Here is an example Here is the documentation how to u...