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Laptop, Licensing, and Support Guidelines

Grace Church of Greater Akron

Laptop, Licensing, and Support Guidelines

 

The goal of these guidelines is to balance required functionality with cost. These are the defaults for each position type.  The IT team will set new employees up per these guidelines unless notified by new hire’s supervisor of additional requirements that justify deviating from these guidelines.

  • Position – Impacts IT service requirements
  • Laptop – Windows vs. Mac, Leased (new $40/mo) vs. Old (more than 3 years $0/mo)
  • Licensing – All get Email, Office (Online $0/mo) Office Pro (local apps $3/mo)
  • Helpdesk support – New Helpdesk service provided by Blue Technologies, Yes ($20/mo) vs. No ($0/mo)
  • Grace IT Support – If helpdesk support is “No” then Grace IT team will provide minimal support

 

Position

Laptop Guidelines

Licensing

Helpdesk Support

Grace IT Support

Intern (Short-term)

No laptop offered (use personal laptop)

Email, Office Online

No

Email, Office Only

Intern (Long-term)

Offered laptop

May use personal

Email, Office Pro

Email, Office Online

Yes

No

NA

Email, Office Only

Resident

Leased Laptop

Email, Office Pro

Yes

NA

Pastor

Leased Laptop

Choice Mac or Windows

Email, Office Pro

Yes

NA

Staff (10hrs +)

Leased Laptop

Email, Office Pro

Yes

NA

Staff (< 10 hrs)

Offered older laptop

May use personal

Email, Office Pro

Email, Office Online

Yes

No

NA

Email, Office Only

Custodial

No laptop offered (use personal laptop)

Email, Office Online

No

Email, Office Only

Volunteer (Staff)

Offered older laptop

May use personal

Email, Office Pro

Email, Office Online

Yes

No

NA

Email, Office Only

Volunteer (Other)

No laptop offered (use personal laptop)

Email, Office Online

No

Email, Office Only