Laptop, Licensing, and Support Guidelines
Grace Church of Greater Akron
Laptop, Licensing, and Support Guidelines
The goal of these guidelines is to balance required functionality with cost. These are the defaults for each position type. The IT team will set new employees up per these guidelines unless notified by new hire’s supervisor of additional requirements that justify deviating from these guidelines.
- Position – Impacts IT service requirements
- Laptop – Windows vs. Mac, Leased (new $40/mo) vs. Old (more than 3 years $0/mo)
- Licensing – All get Email, Office (Online $0/mo) Office Pro (local apps $3/mo)
- Helpdesk support – New Helpdesk service provided by Blue Technologies, Yes ($20/mo) vs. No ($0/mo)
- Grace IT Support – If helpdesk support is “No” then Grace IT team will provide minimal support
Position |
Laptop Guidelines |
Licensing |
Helpdesk Support |
Grace IT Support |
Intern (Short-term) |
No laptop offered (use personal laptop) |
Email, Office Online |
No |
Email, Office Only |
Intern (Long-term) |
Offered laptop May use personal |
Email, Office Pro Email, Office Online |
Yes No |
NA Email, Office Only |
Resident |
Leased Laptop |
Email, Office Pro |
Yes |
NA |
Pastor |
Leased Laptop Choice Mac or Windows |
Email, Office Pro |
Yes |
NA |
Staff (10hrs +) |
Leased Laptop |
Email, Office Pro |
Yes |
NA |
Staff (< 10 hrs) |
Offered older laptop May use personal |
Email, Office Pro Email, Office Online |
Yes No |
NA Email, Office Only |
Custodial |
No laptop offered (use personal laptop) |
Email, Office Online |
No |
Email, Office Only |
Volunteer (Staff) |
Offered older laptop May use personal |
Email, Office Pro Email, Office Online |
Yes No |
NA Email, Office Only |
Volunteer (Other) |
No laptop offered (use personal laptop) |
Email, Office Online |
No |
Email, Office Only |