MacOS

How to change your MAC Password

OSX:

 

Password requirements:

Checking Mac Hardware for Issues

If you think your computer is experiencing some type of hardware issue there is an easy way to check your Mac, thanks to Apple Diagnostics. The following steps will help you see if your computer is detecting something wrong with the hardware.

  1. Shut down your Mac
  2. Turn your Mac on and immediately hold the R key while it is booting up.
    1. You may be prompted to select a language or the diagnostics might start automatically.
  3. You will see a progress bar and it should say “Checking your Mac”
  4. If any issues are found during the search it will give you a reference code.
  1. Note this code and submit it to the IT team through an email (helpdesk@graceohio.org) when your computer is up and running.
  1. From the summary screen of the scan you can do the following:
    1. Restart test by hitting Command + R
    2. Restart computer by hitting R
    3. Shut down by hitting S

If you have any questions feel free to reach out to the IT team with any questions about this process.

How to Update MacOS and Other Applications

How to update Mac-OS, Safari, Messages, Mail, Music, Photos, FaceTime, and Calendar. 

4-5-5.png

4-5-6.png

4-5-7.png

4-5-8.png

4-5-9.png

4-5-1.png

Format External Drive as ExFAT

IMPORTANT: This article applies to the following macOS version:

Need Help?

It is important to keep the following in mind when formatting to ExFAT:

Looking for a different formatting option?

Steps:

IMPORTANT: Reformatting the drive will erase all data on the drive, so you should copy any data you want off the drive prior to formatting.

Note: If you would prefer a video tutorial of these steps instead, please click the thumbnail below.



  1. Open Disk Utility
    To open Disk Utility - Open Finder > Applications > Utilities > Disk Utility

  2.  Click View in the upper left and select Show All Devices


  3. Select the non-indented entry, you will see Media in the name

  4. Click the button labeled Erase in the menu which will bring up this window. 
    NOTE: If you don’t see scheme, then make sure that all devices are showing and the non-indented entry is selected. Check step 2 to confirm Disk Utility is Showing All Devices

  5. Provide a Name for the volume

  6. Set Scheme to GUID Partition Map

  7. Set Format to ExFAT

    WARNING:     Formatting the drive will erase all data on the drive, so you should copy any data you want off the drive prior to formatting.

  8. Click Erase, Disk Utility will start formatting the drive

  9. Once complete, click Done

  10. The drive should now be formatted ExFAT, this can be confirmed by selecting the indented entry which will now show ExFAT Volume under the name you provided

Install Addigy MDM Profile

Install the MDM Profile

To finish installing Addigy a prompt to install the MDM Profile will pop up on your screen and/or as a notification. Click Install on the prompt. 

This will launch macOS System Preferences and open it to Privacy & Security > Profiles.

Double click the profile named "Grace Church MDM" and click "Enroll" on the window that opens. The MDM will then push down multiple profiles, no further interaction will be needed.

  1. The Installation Prompt. Click "Install".
    Addigy MDM 1 (Medium).png
  2. The Profiles Menu with the Grace Church MDM Profile to be installed. Double-Click the "Grace church MDM" Profile.
    Addigy MDM 2 (Medium).png

  3. The MDM Profile Details Page. Click "Enroll".
    Addigy MDM 3 (Medium).png

  4. The Installed Profiles. All Finished.
    Addigy MDM 4 (Medium).png

Deactivating Activation Lock on Mac

You can disable Mac Activation lock directly on your Mac. Below is an expandable block detailing how to do this in 5 steps:

1. On your system settings, click on your "Apple ID". If you initially signed into your MacBook with your Apple ID, when you click on that, you should see something like this. Then, click on "iCloud":

anydesk00000.png

2. On the next screen, hit "Show All"

anydesk00002.png

3. This displays more options for us. Scroll down to "Find My Mac" and check the status on it. If it is set to "On", we need to change it. Click on it:

anydesk00003.png

4. Next to "Find My Mac", hit Turn Off. You will be prompted to enter your Apple ID password at this point, so be sure to have that handy. This disables Activation Lock on the Computer and enables the computer to have resale value. 

anydesk00004.png

5. You can verify that Find My Mac has been turned off, which turns off Activation Lock. You're done! You can also sign out of your Apple ID at this point if you want. Regardless we will wipe the computer before returning it to the leasing company or redistributing it.

anydesk00005.png