Zoom

• Zoom - Claiming the Host Role
• Creating Zoom meetings & add appointments in Outlook - Instructions
• How to Update Zoom
• Grab MFA Code - Zoom Account

Zoom - Claiming the Host Role

Claiming host using the desktop client

Follow these steps if you need to claim the host role when you join a meeting and join before host is enabled. 

1. Join the meeting.
2. Click Participants.
   
   
3. Click Claim Host at the bottom of the participants list.
   
4. Enter your host key. 
5. Click Claim Host.
   Once the host key is verified, you will have host controls in the meeting.

Creating Zoom meetings & add appointments in Outlook - Instructions

Here is the link for how to make Zoom meetings and organize them in our Outlook Environment: 

ZoomInstructions - Copy.docx
ZoomInstructions - Copy.docx (sharepoint.com)

How to Update Zoom

How to update Zoom Desktop for Windows 10 and MacOS 

• Open the Zoom Desktop application. 
• Click on the profile icon on the top right corner of the page. 
• Click Check for Updates. 

• If a new version is available, Zoom will automatically begin to download the update. 

• Once the update has finished, click install. Zoom will reset after this. 
• Once the log in page displays, enter in your login credentials. 

Grab MFA Code - Zoom Account

Because our Church uses Zoom accounts sort of in an unintended way, Zoom will frequently require MFA signins with our licensed Campus Zoom accounts. This is because more than one person will often login from different locations when they are trying to setup Zoom meetings. These Zoom accounts are managed by Grace IT, and all the MFA codes are sent over email to a Shared Mailbox: Grace Church Zoom. All of Grace Staff has access to this mailbox, so that you can grab the MFA code if you need it. 

MFA Code Expiration

Be aware that when a MFA code is generated, the code is only valid for 10 minutes. Be sure to have your Outlook client ready so that you can find the code to complete sign in to a Zoom account. 

Windows Outlook Application

By default, the Grace Church Zoom Mailbox shows up as an additional mailbox under your GraceOhio mailbox. For example:

Web Outlook / macOS

On the Web Outlook Mail - Outlook (office.com), or on the macOS client, any Shared Mailbox you want to view you will have to add yourself. Please follow this guide for instructions on how to Add Shared Mailbox to ... | Grace Church KB (gracechurches.org).