Recent Books
Canned Responses
Common responses to problems or processes that user frequently ask or need information on (ie sen...
Volunteer Processes and Policies
Processes and policies for volunteers who might need elevated access to Grace's IT environment su...
TouchPoint
New Church Management Software! (CHMS)
Tech Training
Collaboration
GraceLink
https://gracelink.gracechurches.org
Training
Training Videos, Tutorials, Manuals
Applications
Sharepoint / OneDrive
SharePoint is the "Collaborative" version of OneDrive: The online Cloud Storage solution for work...
IT Policies and Guidelines
IT Helpdesk
Website
Tutorials for how to use our wordpress site
Recently Updated Pages
Basic Podcast Info
Access URLs Podcast Storage Location Amazon S3 - https://gracepodcasts.s3.amazonaws.com/ Each ...
Laptop, Licensing, and Support Guidelines
Grace Church of Greater Akron Laptop, Licensing, and Support Guidelines The goal of these gui...
Grab Zoom Account MFA Code - From Zoom Mailbox
Because our Church uses Zoom accounts sort of in an unintended way, Zoom will frequently require ...
Onboarding/NewHire IT Cheat Sheet
Go through Orientation (including IT Orientation) Sign IT Agreements Forms Setup your MFA on ...
iOS App Purchasing
Grace IT handles all iOS app purchases and deployment. We use Apple's Volume Purchasing Program...
Multi Factor Authentication - MFA - 2FA
Figure 1:GraceOhio Login 2FA Approval Process with phone app Grace IT is rolling out and enforc...
Scams – Spam, Phishing, Spoofing and Pharming
Learn more about Online Scams: Scams – Spam, Phishing, Spoofing and Pharming | Be in Charge ...
Sending New Hire Credentials - E1 Licenses (Email/Online Only)
Canned response to send out new hire login information and setting up MFA for new hires (typicall...
Requesting IT Help Grace Church and Momentum Ministry Partners
Helpdesk Definitions Priorities Urgent – Outage preventing a ministry or business event...
Uniflow Cloud Printing Software
The Canon Printers we have received from Lake Business Products (LDP) don't use local printer d...
Recent Activity
8 months ago